Shell that is the market leader always looks for the positive changes in its services so that the customers remain satisfied with the performance of the company. It has over 25000 gas stations only in USA and a large number of stations are working in the rest of the world which makes it the best.
The way of bringing these changes is to ask the customers to give their feedback and then use that feedback to alter the services according to that. In this way, the company is able to keep the customers happy and retain them as well.
If you are a customer of Shell, you can give your opinion as well so that at your next visit, you can find better service as the opinion given by you is not ignored by the company rather its implementation is considered.
You may also participate in the sweepstakes so that you can win the £100 Shell V-Power.
How Can You Participate In The Survey?
- To stat the survey, a computer will be required that should have access to the internet.
- Open the customer satisfaction survey webpage of Shell so that you can have the survey. The link is www.Shell.co.uk/tellshel
- You can see a message on the page. Read that and press the button of “Continue”.
- Then read the given terms with care and enter the site ID and the date and time when you visited there.
- Type the amount of money you spent as well.
- After that you can see the questions for the survey. Give true answers to them. The questions would require the answers on scale from Highly Dissatisfied to Highly Satisfied.
- Some open ended questions will also be there.
- The completion of the survey will provide you the chance to win a prize through a draw. Then your personal information will have to be entered after clicking on “Yes”.