In order to get help about placing orders online and shipment of Multiplication products you need to view the following questions and answers.
How to order for E-book?
You need to select a book of your interest place an order for it online. Once you have completed your order you will be notified via email with access to download your book. If you are fail to receive an email in your inbox check Junk or Spam folder to get mail. In email you will also get a user name and password in order to download your book again if due to some reasons you lost your book you can download it again by providing your user name and password.
Is it safe to enter bank details on website?
During shopping you need to provide your bank details or credit card details but you don’t need to worry about it because Multiplication uses secure SSL 256-bit encryption. Information which you entered regarding your bank details is remained encrypted and is transferred directly to bank.
How long does it take to get order?
In case of shipped products Multiplication shipped item on the day of your order or next to business day. Shipment transit vary from location to location within US shipments take usually 2 to 4 business days where as in Canada and Mexico it takes 1 to 2 weeks, for UK it takes 1 to 4 weeks, for Australia it takes 2 to 5 weeks, Europe 1 to 5 weeks and in Asia 2 to 8 weeks.
In case of software items or downloaded items you will become able to download or purchase item instantly after the completion of check out process. Shortly you will receive an email enclosed with user name and password and download link to download your items.