Are looking to get in touch with Amazon Customer Service? You are at the right place; this article will help you to get information about customer service, automated customer service system: international customer service, returns & refund, reset password and account setting and more.
Want To Get In-Touch;
- You can do so by visiting the webpage
- Once you are on the desired page, you will be able to choose the topic as the order and issue.
- Preferred contact method:
- Hover over to “Contact Us” button.
- You can also navigate to “Help” and “Need More Help?”
What Can They Assist You With?
- Track your packages: sign in to your account and track your packages.
- Edit or cancel orders: you can easily edit or cancel your orders. Sign in and follow the on-screen instructions.
Return Or Exchange Items:
- If you want to return or exchange items, simply sign in.
- Put the mouse on the button that says “Return Items”.
- Hit on the checkmark next to each item you want to return.
- Identify a reason for return from the drop-down menu.
- Hit on the button “Continue”.
- In the next page, you will get ways to resolve the problem. Click “Continue” button.
- Next, schedule a pickup.
- Select a pickup date and provide the delivery address.
- When done, click on the “Submit” button.
Change Your Account Setting:
If you need to make changes to your account information, you can do so by following the prompts given as:
- Go to “Settings” section in Your Account.
- Once there, hit on “Change Account Settings” button.
- You have to click on “Edit” option. This button is given next to the account info you want to update.
- Follow the on-screen commands and hit on “Save Changes” button.
- When you have completed, click on “Done” button.
- If you have forgotten your password, you can reset it.
- Visit the link.
- Follow the on-screen instructions.
- Type your email address or mobile phone number associated with your account.
- Enter the characters in CAPTCHA BOX.
- Click on “Continue” button.
- You will get an email. Follow the instructions in the e-mail sent to the e-mail address on your account.
- You will receive instructions in an SMS message with instruction if you created your account with a mobile phone number.
- Your new password becomes active right away, and you can sue it for all Amazon related accounts.
Having trouble with the link? Simply make a call directly on:
U.S. and Canada: 1-866-216-1072
Spanish Support: 1-866-749-7538
Customer Service Department:
- You can access Amazon customer service department at 1-888-280-3321.
Automated Customer Service System:
- To access automated customer service system, you can use 1-888-280-3321
- If you are an international customer, you can reach the customer service at 1-206-266-2992.
You can also visit help forums to find solutions and useful gen from the Amazon customer community like “General Help Community” and “Kindle Help Community.”